Established 1989

About Crossmatch

We are an independent agency providing a recruitment service for discerning candidates and clients in the Edinburgh area. We specialise in office staff such as Administrators, Receptionists, Secretaries and PAs, and handle both temporary and permanent positions.

Remember, you can always contact us and we will be happy to help.

Pleased to meet you…

Crossmatch Recruitment was founded in 1989 by Ken and Annabelle McCunn who then worked in it for the next 30 years until retiring in 2019. Over that time, they developed their own brand of recruitment with a very personal touch.

Although Ken and Annabelle have now retired, Susan Ballantine and Eileen Nicolson, their close colleagues for the past 20-plus years, still remain in the business and continue to offer the same commitment to their candidates and clients as they always have.

The agency was acquired in August 2019 by REL Group, who have a well-established presence within the Scottish recruitment industry, with offices in Glasgow and Livingston. The group covers a wide range of recruitment sectors including IT, Commercial, Manufacturing, Engineering, Energy, Senior Appointments, Accountancy, Legal, Events & Hospitality and Contact Centre.

There are two divisions within the group, REL Recruitment and Aurellien, which delivers Recruitment services, HR support, succession planning, people development and mediation services. The REL team have many years’ experience and have held senior HR roles and positions within national and independent recruitment companies.

Members of the Recruitment and Employment Confederation (REC)

Susan Ballantine Cert RP

Team member since 1995

Susan has been a consultant with Crossmatch Recruitment for over 20 years, dealing with both temporary and permanent roles, during which time she has built an excellent reputation with candidates and clients.

Call Susan on 0131-226 7477
Email her at



Eileen Nicolson Cert RP

Team member since 1998

Eileen is responsible for ensuring that our administration reflects our belief that it should be a vital part of our service, not just a back-room activity. She liaises closely with the consultants to get things right for our clients, temps and applicants. This covers all accounting systems, temp wages, IT and administration.

Call Eileen on 0131-226 7477
Email her at